Call 860-355-4108
Chemessence, Inc.

Orders:
Orders can be placed by calling our office, fax or email. Most orders are filled and shipped the same day. All shipments are FOB our warehouse in New Milford, CT, via UPS or freight carrier of your choice. There is currently a two pound minimum per fragrance oil. Prices do not include shipping and handling. Please have order complete with corresponding fragrance numbers when purchasing.
We keep a vast inventory of fragrance oils, but on occasion, a product will be out of stock due to unforseen circumstances. We will try to infom you of any discontinued or out of stock products. We cannot guarantee product availibility.
When placing an order, please include the following information:
  • ​Phone Number
  • Company Name
  • Billing/Shipping Address
  • Product Name/Number
  • Quantity
  • Method of payment
Contact Us
Returns:
We do not accept returns on our fragrance oils. We recommend sampling our products to test to ensure complete satisfaction and compatibility with your product. We apologize if this causes any inconvenience. 
Damaged Goods:
Each shipment is carefully packed, but in the event that your order is damaged, please either refuse the shipment or sign for it as damaged and call us immediately to start the claim process. Please retain all boxes and packing material fo at least 15 days for inspection by UPS.